OTTAWA—The CRTC received more than 10,000 complaints from consumers
about Bell Canada telemarketers, including at least one alleged death
threat, the Toronto Star has learned.
While both the Canadian
Radio-television and Telecommunications Commission and Bell Canada
refused to say how many complaints were received from the public, the Star
confirmed it was 10,000-plus and that the telemarketers’ calls
continued for about a year before the agency finally moved against Bell.
Bell was recently fined $1.3 million for calling tens of thousands of consumers on the Do Not Call list.
The calls from the telemarketing
companies on contract — some of them in India — were at times aggressive
and abusive, documents show. In some cases telemarketers cursed at
people who showed no interest in their sales pitch and even threatened
them.
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