Bell gets a slap on the wrist from the CRTC for annoying its customers

Complaints of abusive calls from Bell telemarketers - thestar.com

OTTAWA—The CRTC received more than 10,000 complaints from consumers
about Bell Canada telemarketers, including at least one alleged death
threat, the Toronto Star has learned.

While both the Canadian
Radio-television and Telecommunications Commission and Bell Canada
refused to say how many complaints were received from the public, the Star
confirmed it was 10,000-plus and that the telemarketers’ calls
continued for about a year before the agency finally moved against Bell.

Bell was recently fined $1.3 million for calling tens of thousands of consumers on the Do Not Call list.

The calls from the telemarketing
companies on contract — some of them in India — were at times aggressive
and abusive, documents show. In some cases telemarketers cursed at
people who showed no interest in their sales pitch and even threatened
them.

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