Virgin: the world's best passenger complaint letter? - Telegraph
Dear Mr Branson
REF: Mumbai to Heathrow 7th December 2008
I love the Virgin brand, I really do which is why I continue to use it despite
a series of unfortunate incidents over the last few years. This latest
incident takes the biscuit.
Ironically, by the end of the flight I would have gladly paid over a thousand
rupees for a single biscuit following the culinary journey of hell I was
subjected to at thehands of your corporation.
...
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